PRIVACY POLICY AND COOKIES

Motorent Sp. Z o.o. seated in Warsaw (KRS number 0000037337, furtherly known as “Motorent”) as the exclusive licencee of Hertz Intl in Poland and the owner of the oferty.hertzpoland.pl website reserve rights to introduce shifts into the Privacy Policy. Any user of the Website is bound with the current Privacy Policy. Any shifts introduced shall not violate the following rule: Motorent does not sell or share personal or address data of the Clients or Users to the third parties . If you do not agree with the Privacy Policy, please do not visit the Website.

The following Policy is effective on 30.03.2023.

        I.             General information

    1. The operator of the Website oferty.hertzpoland.pl is Motorent.
    2. The Website fulfils its function of sourcing of information about users and their behavior in a following manner:
      1. Through information voluntarily quoted into the forms.
      2. Through saving cookie files in the end devices.
      3. Through the collection of server logs via Motorent’s hosting operator that operates under the www address: oferty.hertzpoland.pl
    3. The Website collects information quoted voluntarily by the User.
    4. The Website is allowed to also save information about the parameters of the internet connection (timestamp, IP address).
    5. Data quoted in the form may me considered as personal data. In such case, Motorent as the administrative entity of these personal data assures that their processing shall be conducted in accordance with the effective laws and industry’s best practices and standards. Any information in this scope are available below and under the administrator’s e-mail address: rodo@hertz.pl
    6. Data provided in the form are processed for purposes stemming from the function of particular forms, for instance, to complete the process of servicing of the maintenance request  or commercial contact.
    7. Data quoted in forms may be conveyed to the entities providing some of the services in a technical manner, which in particular involves conveying information about the owner of the domain registered to the entities being the operators of the domains, websites servicing the payments and other entities, with which Motorent cooperates.
    8. Motorent may be obliged to share information collected through the Website with the authorized entities on the basis of demands remaining in accordance with law and in the scope of the demand.

 

      II.             Cookie files

    1. The Website employs cookie files.
    2. Cookie files are IT-related data, especially of textual character, which are stored in the end device of the Website User and are intended for the usage of Website’s pages. Cookies usually contain the name of the webpage, from which they originate, the time of their storage in the end device and a unique number.
    3. The entity that applies cookie files to the User’s end device and that receives the access to them is the operator of the Website.
    4. Cookie files are used for the following purposes:
      1. to create statistics, which help in understanding of how the Users use web pages, which allows improvement of their structure and content;
      2. to sustain Website User’s session (after logging in), thanks to which the User shall not have to quote the login and the password repeatedly on each page;
      3. to determine the profile of the user to display suitable commercial materials (especially from Google) to them.
    5. Within the Website there are two base types of cookie files applied: session cookies and persistent cookies. Session cookies are temporary files, which are stored in User’s end device by the moment of logout, abandoning the web page or shutting off the software (internet browser). Persistent cookies are stored in the User’s end device within the period determined in the cookie files’ parameters or until they are deleted by the User.
    6. The browsing software (internet browser) usually allows cookies automatically in User’s end device. The Users of the Website may make shifts to the settings in that scope. The internet browser allows deletion of cookie files. It is also possible to automatically clock cookie files. More information on this matter is available in the Help section or in the documentation of the internet browser.
    7. Limitations to apply the cookie files may influence some of the functionalities available within the web pages of the Website.
    8. Cookie files applied in the end device may also be used by the partners and advertisers co-operating with the Website operator.
    9. We recommend reading the privacy policy of those companies to find out about the rules of using cookie files employed in statistics: Polityka ochrony prywatności Google Analytics
    10. Cookie files might be used by commercial networks, especially Google network to display advertisements adjusted to the manner in which the User uses the Website. For this purpose, they may save information about the navigation path of the user or about the time they spend on the discussed page.
    11. In terms of information about preferences of the User that are collected by Google’s commercial network the user might browse and edit information stemming from the cookie files with the use of the following tool: https://www.google.com/ads/preferences/
    12. Information about some of the behaviours of the Users are subject to logging on the level of a server. These data are used exclusively for the administration of the website and to assure the most effective supply of the hosting services that are provided.
    13. The resources that are browsed are identified through URL addresses. Moreover, the following data might be subject to saving:
      1. the time in which the query arrived,
      2. the time the response was sent,
      3. the name of the client’s station – identification issued by the HTTP protocol,
      4. information about errors that occurred while issuing the HTTP transaction,
      5. URL address of the page previously visited by the user (referrer link) – in case of when the movement to the Website was through the link,
      6. information about the user’s browser,
      7. Information about the IP address
    14. The above data are not to be associated with particular individuals browsing the pages.
    15. The above data is used for the server administration only.
    16. The data are subject to external entities only within the premises of law.
    17. If the user does not wish to receive cookie files, they can make shifts to the settings of the browser. We restrict that the shut-off of the cookies’ servicing essential for processes of authorization, safety, preference maintenance might inhibit the usage of the Website.
    18. In order to manage cookies choose a browser/ system from the below list and follow the instructions:
      1. Mozilla Firefox: http://support.mozilla.org/pl/kb/ciasteczka
      2. Internet Explorer: http://support.microsoft.com/kb/278835/pl
      3. Chrome: http://support.google.com/chrome/bin/answer.py?hl=pl&answer=95647
      4. Safari: https://support.apple.com/pl-pl/HT201265
      5. Opera: https://help.opera.com/pl/latest/web-preferences/#cookies

 

    III.             Personal data processing

1.       Motorent processes the personal data of the Users in some of the following cases:

a.       If the User reaches out directly to Motorent, e.g. through the web page or the Website;

b.       if the User buys a product or a service directly from Motorent or through third parties;

c.       if the personal data of the User are conveyed by the third parties when it is within the premises of law;

2.       The scope of the personal data Motorent processes depends on the character of the relations binding the entities. Detailed information may be obtained by contacting Motorent. The following data might be collected in particular:

a.        Identifiying/authorization data;

b.        contact data;

c.       data regarding the vehicle preferred;

d.        location data;

e.       data regarding the Website’s usage;

3.       Motorent can process the personal data of the Users:

a.       for the purposes of the completion of the agreement or to initiate actions leading to the agreement signing on User’s demand, in particular in case of the aim of usage or to use the products and services offered by Motorent (based on act 6/1 GDPR)

b.       for marketing purposes, in case of User’s stating a separate agreement (act 6/1 GDPR). The marketing agreement might be withdrawn at any time with regard to future arrangements, the User might also oppose the data processing for the marketing purposes directly;

c.       for the purposes of completing by Motorent the duties stemming from the universally effective laws (act 6/1 GDPR).

d.        dla celów wynikających z prawnie uzasadnionych interesów Motorent, polegających na zapewnieniu dostępu do Serwisu i możliwości korzystania z niego oraz świadczonych przez Motorent usługo; kontakcie bieżącym dotyczącym zamówień, wniosków, reklamacji i innych relacji z Motorent. W uzasadnionych przypadkach dane mogą być w tym zakresie przetwarzane także na potrzeby archiwizacji oraz ustalenia, dochodzenia lub obrony przed roszczeniami. Podstawą przetwarzania danych osobowych w tym przypadku jest art. 6 ust. 1 lit. f RODO.

4.       The cope of entities, with which the personal data of Users shall be shared or authorized to be processed depends on the character of the binding relations. Detailed information might be obtained by the User by contacting Motorent.

5.       Personal data might be conveyed to other entities provided that there are legal norms regulating such act.

6.       Personal data can be conveyed to the following entities in particular:

a.       Partnerships bound in terms of law, capital or persons with Motorent;

b.        Motorent’s commercial partners;

c.       Partnerships supplying services to Motorent.

7.       Motorent may convey the personal data of the Users to the entities outside the European Economic Area.

8.       Such transfer is performed into countries that have been recognized by the European Commission as providing sufficient level of protection based on decisions. In case such decision has not been made the data transfer is protected by us on the basis of agreements made through standard clauses or binding corporate rules. The copy of such protection the User might obtain by contacting Motorent.

9.       The personal data that are processed may be shared by Motorent for the use of Motorent International Ltd 8501 Williams Road Estero, FL 33928, Stany Zjednoczone (“Motorent Intl”) for the sake of the usage of unified rental servicing system that is maintained by servers placed within the private premises of Motorent Intl, which means some of the data essential for the supply of the service is automatically integrated with systems of reservation and reckoning of the rental. The exchange of data between Motorent and Motorent Intl shall take place on the basis of inside corporate procedures adjusted to the requirements stemming from the GDPR.

10.   The personal data of users shall not be any basis to the automated process of decision-making.

11.   Motorent stores the personal data only throughout the period essential for completion of the aim, to which the data have been originally sourced, no longer than until the expiration of mutual claims between Motorent and the User. Detailed information in terms of this issue may be obtained by contacting Motorent.

12.   In terms of and based on rules determined in articles 15-21 of GDPR the Users are attributed with:

a.       the right to access their personal data and obtain their copies (article 15 of GDPR)

b.       right to correct their personal data or their fulfilment (article 16 of GDPR);

c.       right to demand the deletion of the personal data (article 17 of GDPR);

d.       right to demand limitations to your personal data processing (article 18 of GDPR);

e.       right to transfer of your data (article 20 GDPR);

f.         right to submit objections to your personal data processing (article 21 of GDPR);

13.   The User is also attributed with the right to submit a complaint to the President of the Personal Data Protection Office.

 

    IV.             INFORMATION CLAUSE FOR REPRESENTATIVES AND CONTACT PERSONS OF THE CONTRACTING PARTY

   

The controller, i.e. the entity deciding how your personal data will be used, is Motorent Sp. z o.o., with its registered office in Warsaw (04-193), ul. Ostrobramska 34, entered into the Register of Entrepreneurs under KRS No. 0000037337 (hereinafter referred to as “Motorent”).

   

You may contact the Controller at: rodo@hertz.pl

   

Purposes and Legal Bases for Processing
In the course of cooperation with its Clients, Motorent, as the controller of personal data, processes personal data of employees and associates of companies with which it has entered into civil law agreements.
We process your personal data for the purpose of proper performance of the agreement concluded between your Company and us (Article 6(1)(b) of the GDPR) or within the framework of Motorent’s legitimate interests consisting in the implementation of business objectives and contractual obligations (Article 6(1)(f) of the GDPR), as well as for handling the e-Delivery mailbox where communication is carried out via such mailbox (Article 6(1)(f) of the GDPR). We also process your personal data in order to fulfil our legal obligations in the field of tax liabilities and the handling of incoming and outgoing invoices within the National e-Invoicing System (KSeF) – pursuant to Article 6(1)(c) of the GDPR in conjunction with the provisions of the Act of 11 March 2004 on Value Added Tax.
Conversations conducted with our employees may be recorded. We process your personal data also for the purpose of evaluating the quality of contact made by our employee and recording your conversations with our employees (Article 6(1)(f) of the GDPR, where the Controller’s legitimate interest consists in improving the sales process, customer service within the organisation, and for training purposes). As the personal data of persons designated for contact with us are not obtained directly from those persons, we kindly request that you provide the above information to all persons you have designated for contact in relations with Motorent, and that you also provide this information in the future to persons whom you designate for contact.

   

How to Contact Us for More Information
For all matters concerning the processing of personal data and the exercise of rights related to such processing, you may contact us at: rodo@hertz.pl

   

Data Retention Period
Your personal data will be processed until the end of cooperation between our companies or until we receive information that you have ceased cooperation with the Company you represent. You may request the deletion of your personal data directly from us at any time. The Controller may retain personal data for a longer period, but only for justified reasons and where permitted by law. Recordings of conversations conducted with our employee are stored for a period of 12 months, unless a recording is deemed necessary for evidentiary purposes.

   

Data Recipients
During processing, your personal data may be disclosed to the following categories of recipients: our authorised employees and associates, entities entrusted with the processing of your personal data for the purpose of providing services, and persons authorised and employed by such entities. Personal data processed within communication via e-Delivery will be made available to e-Delivery mailbox service providers.

   

Transfers to Third Countries or International Organisations
Your personal data may be made available to Hertz International Ltd, 8501 Williams Road, Estero, FL 33928, United States (hereinafter: “Hertz Int.”). Motorent Sp. z o.o. operates under a long-term licence agreement granted by Hertz Int., headquartered in the USA, one of the largest and most reputable Rent a Car companies in the world. Hertz Int. operates in the United States, which has legal acts protecting personal data. The exchange of data between Motorent and Hertz Int. based in the USA takes place on the basis of internal corporate procedures adapted to the requirements of the GDPR. Due to the use of a unified rental management system operated on servers owned by Hertz Int., part of the data necessary for the provision of the above services is automatically integrated with reservation and rental settlement systems. Personal data necessary for rental services that may be transferred to Hertz Int. include data of users and contact persons, in particular: first name and surname, telephone number, email address, and driving licence number. Motorent Sp. z o.o. ensures that your personal data will be transferred to Hertz Int. only where appropriate safeguards are ensured and provided that you have the possibility to exercise your rights under the GDPR.

   

Rights of the Data Subject
We ensure that all persons whose personal data we process are entitled to the rights provided for under the GDPR, namely:

    1. the right of access to personal data, including the right to obtain a copy thereof;
    2. the right to request rectification (correction) of personal data where the data are incorrect or incomplete;
    3. the right to request erasure of personal data (the “right to be forgotten”);
    4. the right to request restriction of processing of personal data;
    5. the right to data portability;
    6. the right to object to the processing of personal data, including profiling or the use of data for marketing purposes.

If you wish to exercise these rights, please contact us at: rodo@hertz.pl

   

Right to Withdraw Consent
To the extent that you have given consent to the processing of your personal data, you have the right to withdraw such consent at any time. Withdrawal of consent shall not affect the lawfulness of processing carried out on the basis of consent before its withdrawal.

   

Right to Lodge a Complaint with a Supervisory Authority
If you believe that the processing of your personal data violates the provisions of the GDPR, you have the right to lodge a complaint with the competent supervisory authority.

   

Information on Voluntary Provision of Data
Your Company has provided us with your personal data for the proper performance of the agreement binding our companies. The provision of any additional data is voluntary.

   

Profiling and Automated Decision-Making
Your personal data will not be used for profiling or for automated decision-making concerning you.

   

Source of Data
Your data have been made available to us by the Company you represent in connection with the conclusion of an agreement between that Company and Motorent.

   

Categories of Personal Data Processed
Identification data (including first name and surname), contact data (including email address and telephone number), information about the Company you represent, and image (if included in the email signature). In exceptional cases, to the minimum extent necessary, Motorent may also process other categories of personal data.